PRIVACY POLICY

We use your data to:

• ✅ Process and manage your tour bookings and payments

• ✅ Communicate with you about your reservation, updates, or changes

• ✅ Personalize your experience (e.g., adapting tours for families or accessibility needs)

• ✅ Improve our website, services, and customer support

• ✅ Send promotional offers or newsletters (only if you explicitly opt-in)

• ✅ Comply with legal obligations (e.g., tourism regulations, tax requirements)

• 4. Sharing Your Information

• We do not sell your personal data. We may share information only in these cases:

• 🔹 Service Providers: Trusted third parties who help us operate (e.g., payment processors, email platforms, analytics tools), under strict confidentiality agreements.

• 🔹 Legal Requirements: If required by law, regulation, or legal process.

• 🔹 Business Transfers: In connection with a merger, sale, or acquisition of our business (users will be notified).

• 🔹 With Your Consent: For example, when you agree to share your review or photo for marketing purposes.

• 5. Cookies & Tracking Technologies

• Our website uses cookies to:

• Ensure proper website functionality

• Analyze traffic and improve user experience (via Google Analytics)

• Remember your preferences

• You can manage cookie settings through your browser. Disabling cookies may limit some website features.

• 6. Data Security

• We implement technical and organizational measures to protect your data, including:

• 🔐 Secure sockets layer (SSL) encryption for data transmission

• 🔐 Restricted access to personal information (only authorized staff)

• 🔐 Regular security reviews of our systems

• Note: No method of electronic transmission or storage is 100% secure. We strive to use commercially acceptable means to protect your data.

• 7. International Data Transfers

• As we serve international travelers (including guests from the EU, US, and other regions), your information may be transferred to and processed in Argentina. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

• 8. Your Rights

• Depending on your location, you may have the right to:

• ✉️ Access, correct, or delete your personal data

• 🚫 Object to or restrict certain processing activities

• 📤 Request a copy of your data in a portable format

• 🔄 Withdraw consent at any time (where processing is based on consent)

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• 9. Minors' Privacy

• Our tours are open to all ages, but we do not knowingly collect personal data from children under 13 without parental consent. Parents/guardians are responsible for supervising minors during tours and for providing accurate information during booking.

• 10. Third-Party Links

• Our website may contain links to external sites (e.g., social media, travel partners). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

• 11. Changes to This Policy

• We may update this Privacy Policy periodically. The "Last Updated" date at the top will reflect changes. Continued use of our services after updates constitutes acceptance of the revised policy.

• 12. Contact Us

• For questions about this Privacy Policy or your data, please contact:
  📧 reservas@madrynshoretours.com
  📞 +5492804205508
  📍Av. Rawson 100, Puerto Madryn, Chubut, Argentina
  💬 WhatsApp / Chat: +5492804205508